Shipping & Returns

Shipments in Denmark:

OneRemote is using the freight forwarding company GLS within Denmark.
GLS shipments may be delivered to any specific address or to a GLS pick up store, specified when ordering.

Shipments within the rest of EU:

OneRemote is using the freight forwarding companies GLS and DHL for shipments within the EU.
Selection is requested prior to order check out.

Shipments may only be  to a specified address.
Contact info@oneremote.dk  if express shipment is  required.

Shipments outside the EU:

OneRemote is using the  freight forwarder DHL’s Economy Select for shipments to countries outside the EU.
Contact info@oneremote.dk  if express shipment is  required.

Shipments not picked up.

If a shipment has not been picked up before the freight forwarder’s deadline, the shipment will be returned to OneRemote.
The cost of the return freight shall be deducted from a possible refund.